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School and Program Updates

School and Program Updates

Columbia: Health System Simulation Trains Healthcare Leaders

SDA Bocconi School of Management, one of the most prestigious business schools in Europe, offered healthcare executives from across Europe a strategic decision-making simulation exercise developed and led by Columbia University Mailman School of Public Health faculty.

Over the last 9 years, executives from hospitals, medical schools, and consulting firms participated in the Thomas P. Ference Health System Simulation. Recently it was part of a leadership training program at the NYC Health + Hospitals Corp.

“Pilots routinely train on flight simulators. Similarly, we have seen how hospital leaders can benefit from our Health Systems Simulation, which immerses participants in a realistic exercise that matches the complexity and intensity of decision-making in a multi-hospital marketplace,” says Dr. John S. Winkleman, program director and an instructor in healthcare marketing at the Mailman School of Public Health.

The simulation replicates managing a complex hospital. Participants are assigned to mock teams in the roles of CEO, CFO, chief medical officer, and chief nursing officer. The team makes decisions that affect their organization’s competitive standing. Teams then review their performance results and adjust their resource allocations, supported by feedback from a simulation facilitator.

Developed with input of industry leaders, the simulation is given to Columbia Mailman graduate students and executives at NY-P Hosp., American College of Healthcare Executives, Association of University Programs in Health Administration, Memorial Sloan Kettering, Mt. Sinai, Northwell, RWJ University Hospital, Disney, and KPMG. Participants report finding the simulation to be a powerful learning activity that improved their strategic decision-making, teamwork, and leadership competencies.

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