Mr. David Boucher, a 1982 graduate of the Department of Health Services Policy and Management’s Master of Public Health program at the University of South Carolina Arnold School of Public Health, has been selected to serve as the Chief Business Transformation Officer for Bumrungrad International Hospital. This Joint Commission International accredited multi-specialty 580-bed hospital in central Bangkok, Thailand offers state-of-the-art diagnostic, therapeutic and intensive care facilities.
Bumrungrad serves 1.1 million patients annually, including 530,000 international patients from nearly 200 countries. Mr. Boucher was selected for the role due to his track record as an accomplished healthcare and hospital executive who has repeatedly demonstrated his ability to improve healthcare delivery and medical insurance operations through disruptive innovation, applied technology, proactive marketing and patient-centric operations.
He will lead the hospital’s transformational initiatives, including international insurance billing functions, appointment booking and consumer inquiry process, expatriate marketing, public presentations, digital initiatives and telemedicine services. Mr. Boucher’s goals for this role are to understand the Thai culture, build relationships, accelerate the hospital’s digital journey in medical and preventive services and to try to bring out the best in the people that he feels privileged to work around.
“When I first traveled to Bumrungrad in 2006 to assess its capabilities for participating in the international medical tourism marketplace, I was duly impressed by its advanced technology, highly trained medical staff and quality outcomes,” Mr. Boucher says.Friday Letter Submission, Publish on October 04