“Health care disruption has become so complex that there are few, if any, up-to-date case studies,” says Dr. Jonathan M. Metsch, an alumnus of the University of North Carolina Gillings School of Global Public Health.
Happily, Dr. Metsch has developed a unique solution: a website called Doctor, Did You Wash Your Hands?®
On the site, his Career Capstone Project develops cases that can be used — for free — to start a discussion in any health care administration class. For example, recently added cases include surprise medical bills, migrant children’s health care, Ebola, conflicts of interest and Silicon Valley disintermediation.
After graduating from the Gillings School in 1972, Dr. Metsch was an assistant professor of health care administration in the Baruch College Master of Business Administration program. He then became a health care administrator for more than forty years, spending the final seventeen years as president and CEO of LibertyHealth/Jersey City Medical Center. In that role, he oversaw the building of a replacement safety-net hospital, the medical center’s response to September 11, 2001, and the center’s journey to once again become a medical school-affiliated teaching hospital.
After retiring from LibertyHealth, Dr. Metsch returned to the Baruch program and the Rutgers School of Public Health and School of Public Affairs and Administration for four years as an adjunct professor, during which time he started writing case studies based on his experiences as CEO, the experiences of other C-suite executives and topics raised by current events.
“Interestingly, I’ve found that case studies on failures provide better ‘lessons learned’ than cases on successes,” Dr. Metsch comments.
Read through dozens of available case studies at Doctor, Did You Wash Your Hands?®Tags: Friday Letter Submission, Publish on September 20