Students from the Master of Health Administration (MHA) program at the University of Washington School of Public Health won second place at the eleventh Annual Health Administration Case Competition, hosted by the University of Alabama at Birmingham in February.
[Photo: (left to right) Mr. Benjamin Chao, Ms. Samantha Clark and Mr. Abraham Doolhoff]
Mr. Benjamin Chao, Ms. Samantha Clark and Mr. Abraham Doolhoff competed against 39 teams from the country’s top MHA, Master of Business and Master of Public Health programs. Ms. Sarah Cave, a senior lecturer in health services, was the team’s faculty advisor and Mr. Jared Skretvedt, a first-year MHA student, was an observer.
The challenge was to design and implement a “peer recovery coach program” to serve people who visit the emergency department frequently due to behavioral health co-morbidities and unfavorable social determinants of health.
“Our proposal focused on building bridges between patients and untapped resources in the community by leveraging high-touch contact and shared experiences with a peer recovery coach,” Mr. Chao says. A high-touch, or proactive, approach is often used in customer service to anticipate questions or concerns people will have down the road.
“Participating in case competitions has allowed me to push above and beyond the scope of academic programs and solve real-world problems that we might expect to see upon entering the field,” Mr. Chao says. “I would encourage any student looking for a challenging growth opportunity to participate in one and give it their best shot.”
The second-place win came with a $1,500 award for each MHA student.